How we work

Service Delivery is an integral part of our DNA
Focus is always on quality & empowering
customers

Initiate

Initiating our expertise at tailoring services throughout the technology lifecycle, is the first step towards enabling the right solution for your needs. Our team works closely together with our clients on identifying all the requirements through a robust needs analysis.

We have a saying at Verser, that there’s no point going the extra mile unless it’s in the right direction. So we pride ourselves on listening carefully and creating solutions that draw on our wealth of experience in technology lifecycle services. 

Scoping and designing for success should always involve collaboration and is critical to the next step in the process.

 

Plan

Our personnel, logistics and facilities are at your disposal to ensure the effective implementation of the solution we have designed together. All projects are assigned to our Project Management team & are experts at scheduling simple or complex Projects aligned with the end-user availability and requirements.

We also know that no plan completely survives contact with reality. So when things need to change up, we have the required flexibility to ensure wrinkles get ironed out and the mission is still accomplished.

On time, first time…

Execute

When it comes to delivering service for you and your stakeholders, we leave nothing to chance. The scope we plan and agree is precisely what our team delivers and we take no half measures when doing so.

We are dynamic communicators, making sure everyone involved knows what is happening, when and how. When things change, we adapt and deliver within the changing environment.

Closure

Your success is our success, so when the work is complete, we take the time to reflect on the process and what we learned along the way. This isn’t something we do in isolation – it’s another opportunity to collaborate to everyone’s benefit. What we learn becomes incorporated into our vast library of experience and a reference point for ‘next time’.

We thrive on your feedback, and we welcome it at any time during our engagement. We will seek formal evaluation when our work is concluded, or at regular intervals during long term projects, to ensure stakeholder satisfaction.

Trusted by leading organisations, large and small.

Find out how with Verser, we can better your technology lifecycle management TODAY

Reach out and take the first step towards reaching your IT business goals together.

Let’s Talk