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Achieve your
true frequency
throughout the
technology lifecycle

Things work better when we're all on the same wavelength.

Being in 'true frequency' produces profound results: efficiency transforms to innovation and relationships are freed to evolve into partnerships. It's a simple idea, but one that makes all the difference as we partner with you at every phase of the technology lifecycle.

At Verser, we're constantly hunting for innovative ways to streamline and improve our systems and processes. Your agenda comes first as we work to give you the maximum return on your investment throughout the technology lifecycle.

Staying competitive
in technology
takes constant
transformation

Verser offers an extensive and expanding range of services. Our clients trust us to transform and manage their technology infrastructure in:

  • Configuration of IT equipment, including imaging, modifications to BIOS, tagging and testing as well as upgrading internal components e.g. RAM, HDD.
  • Deployment services, installing new, and decommissioning existing IT equipment.
  • Disposal of assets, including managed return, data destruction and remarketing. Our recycling options meet privacy, environmental, and regulatory standards.
We work to give
our customers the
maximum return
on their investment

Verser is always striving to lead in innovation and constantly improving our service to customers.

With locations across Australia, we manage small to large-scale projects and provide a wide range of services to maximise the value of your IT fleet.

From configuration to end of life or refresh and asset purchase, Verser coordinates all services throughout the asset lifecycles, with emphasis on a smooth transition, allowing your staff to focus on their priorities.

Configure
Project Management
Equipment Management
Logistics
Click to read more
Deploy
Project Management
Logistics
Refresh
Click to read more
Dispose
Logistics
Equipment Recovery
Recycling
Click to read more
Contact us at info@verser.com.au
or call us toll free on 1800 732 668
Transformation is
our business:

Verser provides a comprehensive range of services that address all stages of an asset's technology lifecycle. Our clients trust us to transform and manage their technology infrastructure.

We answer your IT service requirements with exceptional customer service and diligent handling of your assets across every stage of the technology asset lifecycle.

Configure

Technology is essential to any business. That's why we make managing IT easy.

Across Australia, Verser has the infrastructure to manage your diverse configuration requirements. Our fully-equipped staging teams configure anything from a single, basic SOE load to a user configured SCCM build en-masse, ensuring plug and play capabilities with shorter deployment times.

Deploy

Let your IT staff focus on user and network support and use Verser's trusted deployment teams to get equipmentonto your network quickly and efficiently

From basic PC installations to comprehensive migrations and site relocations for existing equipment, Verser's Project teams are on your frequency all the way.

Dispose

Verser's disposal services are designed to meet your needs across a range of refresh, recovery and recycling demands. Moving old assets as they become redundant can be an expensive and risky exercise with the danger of data exposure and the need to ensurecompliant disposal practices. Using Verser's solutions for data wiping, recycling and remarketing takes the guesswork away.

Configure: Prepare
your IT assets to hit
the ground
running

Project Management

Verser Project Managers provide you a single point of contact to deliver excellent satisfaction:

  • Management of project plans, refresh schedules, communication plans and risk management
  • Hardware vendor management
  • Project scheduling and reporting
  • Site-to-site customer coordination.
  • Activity and equipment reporting via Verser's online portal
  • Production and implementation of process documentation
  • Logistics coordination
  • Service and Operational Level (SLA and OLA) management
  • Project closure and outcome management

Equipment preparation

Whether you prefer assets to be preparedfor deployment on your premises or at our purpose-built facilities, Verser will take care of

  • Hardware inspection and Inventory reporting including DOA management
  • Secure storage of equipment in any of Verser's facilities
  • Equipment tagging and data management
  • Electrical safety testing and tagging
  • BIOS modifications
  • Hardware warranty, repair and parts management
  • Bulk or customised SOE Imaging and configuration services
  • Innovative SOE deployment options such as secured and locally hosted SCCM nodes and VPN facilities
  • Hardware upgrades solutions
  • Redeployment of your existing fleet assets through our successful cascade program

Logistics

Verser has a national fleet of vehicles to serve our personnel around Australia.who have a long history of handling complex logistics. We remove the uncertainty around logistics and provide excellent results in site-to site-asset management.

  • Controlled delivery and collection services
  • Secure freight management
  • Asset relocation
  • Technical logistics personnel
  • Secure asset packaging
  • Asset Management and reporting
  • National & international delivery capabilities
  • Controlled air freight for last minute requests
  • Tail-lift deliveries and collections to handle enterprise and print based equipment
  • In-transit insurance
  • Project closure and outcome management

Background:

Verser is Australia's premier provider of IT asset handling and remarketing services. Formerly Macquarie Technology Services we were founded in May 2003 with the primary goal of supporting the management of IT assets for the Macquarie Group.

Since that time we've responded to our customer needs by extending our capabilities into various areas relating to the management of IT assets. Now, Verser is an independent entity capable of delivering IT services globally working with large and small corporations, Government, Education and equipment vendors to deliver services through the IT asset lifecycle.

Key Facts:

  • National presence
  • Customised configuration for over 1000 assets per day
  • Asset procurement
  • Online job tracking
Deploy:
Fast, secure
installation minimises
disruption to your
operations.

Project Management

Verser Project Managers provide a single point of contact to deliver excellent satisfaction for our Customers:

  • Management of project outcomes such as project plans, refresh schedules, communication plans and risk management
  • Hardware vendor management
  • Project scheduling and reporting
  • Site-to-site customer coordination.
  • Activity and equipment reporting via Verser's online portal
  • Production and implementation of process documentation
  • Logistics coordination
  • Service and Operational Level (SLA and OLA) management
  • Project closure and outcome management

Logistics

Verser has a national fleet of vehicles to serve our personnel around Australia.who have a long history of handling complex logistics. We remove the uncertainty around logistics and provide excellent results in site-to site-asset management.

  • Controlled delivery and collection services
  • Secure freight management
  • Asset relocation
  • Technical logistics personnel
  • Secure asset packaging
  • Asset Management and reporting
  • National & international delivery capabilities
  • Controlled air freight for those last minute requests
  • Tail-lift deliveries and collections to handle enterprise and print based equipment
  • In-transit insurance
  • Project closure and outcome management

Refresh

Our refresh approach is one of collaboration with our Customers to develop and customise processes, systems and detailed work instructions, ensuring consistently positive outcomes for users on one true frequency.

  • Installation of new equipment
  • Removal and decommissioning of current fleet
  • Asset relocation
  • Server rack and stack
  • On-site configuration and SOE deployment
  • Data and user profile migration
  • User familiarisation and acceptance training
  • Asset auditing and fleet data management
  • Customised user, location and asset reporting
  • On-site lease matching
  • Unused packaging removal and recycling
  • Electrical safety testing and tagging

Quality:

We have inherited a strong ethos of integrity and compliance which is reflected in the way we do business.

At Verser we are proud of our ISO accreditations (ISO9001, 14001, 18001 and OHAS4801) which ensure we are always vigilant about maintaining the highest standards of service delivery. The same standard of excellence applies to the way we handle data security, eWaste and equipment disposal for our customers - all potentially high risk milestones in the asset lifecycle.

Our business is all about transformation. From transforming the way we work with colleagues and customers - to the very process of transforming technology lifecycle management.

Dispose:
Keep your IT
up-to-date and secure
the maximum return
on investment

Logistics

Verser has a nationally situated fleet of vehicles, personnel and a long history in dealing with complex logistic delivery. We remove the uncertainty around logistics and provide excellent results in site-to-site asset management.

  • Controlled delivery and collection services
  • Secure freight management
  • Asset relocation
  • Technical logistics personnel
  • Secure asset packaging
  • Asset Management and reporting
  • National & international delivery capabilities
  • Controlled air freight for those last minute requests
  • Tail-lift deliveries and collections to handle enterprise and print based equipment
  • In-transit insurance

Equipment Recovery

Verser offers clients a range of options to remarket existing or under utilised equipment. We have access to an extensive global network of buyers to remarket your IT equipment at the best possible market price.

Verser offers the following Equipment Recovery options:

  • Certified data sanitization including data wiping and HDD destruction
  • Inspection and audit of existing IT equipment
  • Asset purchase via a range of options including up-front purchase and asset auction
  • Charitable donations
  • Redeployment of your existing fleet assets through our successful cascade program

Recycle

Verser provides responsible recycling options for the destruction of IT equipment at the end of its lifecycle. We can help you meet your business requirements, while maintaining your environmental integrity. Verser is committed to minimising the hazards of e-waste by adhering to nationally and internationally endorsed practices for:

  • Hazardous Waste Regulations - Regulation of Imports and Exports ACT 1989.
  • The Basel Convention - consisting of countries committed to the protection of developing countries from hazardous waste.

Each asset is individually inspected, allowing for accurate valuing and subsequent remarketing or decommissioning procedures.

Values:

Our vision

To be category –defining leaders of excellence in Technology lifecycles

Our mission

Formerly operating as Macquarie Technology Services - a part of the Macquarie Group - we became Verser in 2012. Our business is all about transformation. From transforming the way we work with colleagues and customers - to the very process of transforming technology lifecycle management

Our goal is to create a company and working environment that delivers consistently excellent outcomes for staff, customers and shareholders and rewards integrity, excellence and innovation.

We are committed to acting honestly and responsibly and to treating others in our personal and corporate relationships with mutual respect and trust.

We will provide leadership within the IT lifecycle management sector and we aspire to demonstrate the highest levels of corporate responsibility with respect to working with our customers as well as the communities and environment within which we work.

We are committed to working sustainably and prioritising sustainability via our corporate agenda.

Verser in the Community

Verser proudly partners with the Macquarie Foundation, WorkVentures and Computer Technologies for School to provide equipment and services to those in need.

The Macquarie Group Foundation supports a range of community programs around the world. The Foundation contributes meaningfully to the communities in which theirstaff live and work in Australasia, Asia, Europe and the Americas.

WorkVentures is an Australian not-for-profit social enterprise, established more than 30 years ago who works with individuals and communities to build the capacity to improve lives through new skills, access to technology, community contribution and fulfilling employment.

The Computer Technologies for Schools project began as part of the Prime Minister's "Investing for Growth" policy statement in 1997. In partnership with the Ministerial Council for Education, Employment, Training and Youth Affairs (MCEECDYA), this Australian Government project has steadily expanded its operations.